As a general matter, InvestYourCar.com does not provide refunds for sell it yourself listings more than 24 hours after a listing is purchased except under the following circumstances: (a) if it took longer than 72 hours for your listing to be posted to the InvestYourCar.com site OR (b) if you mistakenly purchased (either through the InvestYourCar.com site or through one of InvestYourCar.com’s affiliates) a duplicate listing for the same vehicle and both appear on the InvestYourCar.com site at the time of your request. In order to be eligible to receive a refund under these two circumstances, InvestYourCar .com must receive your refund request in the manner described below within 3 calendar days of your purchase of the Sell It Yourself listing.
InvestYourCar.com further reserves the right to make refunds at any time in connection with cases of fraud, abuse, and in other limited instances. InvestYourCar.com does not provide refunds under any other circumstances. Notwithstanding anything in this policy to the contrary, InvestYourCar.com reserves the right to finally determine in its sole discretion whether the criteria for a refund set forth in this policy have been satisfied and to request any additional information relevant to such request.
All refund requests must be in writing and include your name, address, e-mail address, ad and user ID, vehicle description, the last 4 digits of the credit card used to purchase the listing, and the reasons you are requesting a refund. Please send all refund requests through our e-mail contact form.
InvestYourCar.com is not responsible for refund requests that are not timely received in accordance with this policy for any reason, including without limitation, Web congestion, addressing mistakes, computer or Internet downtime, or requests submitted by phone, postal mail, or any other manner not expressly provided for in this policy.
If you have any questions about this refund policy, please contact us through our e-mail contact form. InvestYourCar.com reserves the right to modify this Refund Policy at any time.